The value of food safety culture to the hospitality industry

Manning, L. (2018) The value of food safety culture to the hospitality industry. Worldwide Hospitality and Tourism Themes.

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Purpose This article sought to review existing literature in the discipline of food hospitality with specific emphasis on the interaction between food safety management, food safety management systems (FSMS) and food safety culture. It is the first article in a theme issue of Worldwide Hospitality and Tourism Themes, discussing the importance of measuring food safety and quality culture. Design/methodology/approach This review examines academic literature on FSMS and food safety culture and emerging tools and methods being used to determine their efficacy. Findings FSMS provide a framework for determining the resources required and the procedures and protocols, monitoring and verification necessary to deliver safe food. However, a performance gap has been identified in the literature between intended and actual food safety practice. The factors, rituals and behaviours that mediate this divide have been termed by many as "food safety culture". It has been shown that food safety knowledge does not necessarily lead to behaviour that promotes food safety. Thus the knowledge-experience-attitude-behaviour (KEAB) dynamic of food safety culture is of crucial importance and worthy of further empirical study in the hospitality industry.

Item Type: Article
Divisions: Food, Land and Agribusiness Management
Depositing User: Ms Kath Osborn
Date Deposited: 31 May 2018 20:19
Last Modified: 22 Jul 2021 11:30

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