Human factors and ergonomics systems-based tools for understanding and addressing global problems of the twenty-first century

Thatcher, A., Nayak, R. and Waterson, P. (2019) Human factors and ergonomics systems-based tools for understanding and addressing global problems of the twenty-first century. Ergonomics. pp. 1-21.

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Abstract

Sustainability is a systems problem with humans as integral elements of the system. However, sustainability problems usually have a broader scope than socio-technical systems and therefore, require additional considerations. This requires a fuller integration of complex systems understanding into the systems analysis toolset currently available to human factors and ergonomics. In this paper, we outline these complex systems requirements necessary to tackle global problems such as sustainability and then assess how three common systems analysis tools (i.e. Accimap, System Theoretic Accident Mapping and Processes, and Cognitive Work Analysis) stand up against these revised criteria. This assessment is then further explored through applying two of these tools (i.e. Accimap and System Theoretic Accident Mapping and Processes) to a transnational food integrity system problem. This case study shows that no single systems analysis method can be used in isolation to help identify key insights for intervention and that new methods may need to be developed or existing methods need to be adapted to understand these dynamic, adaptive systems. The implications for the further development of systems analysis tools are discussed.

Item Type: Article
Keywords: Ergonomics tools and methods, human factors integration, complex systems, environmental change, system performance modelling
Divisions: Food Science and Agri-food Supply Chain Management
Depositing User: Ms Kath Osborn
Date Deposited: 09 Aug 2019 08:45
Last Modified: 09 Aug 2020 04:10
URI: http://hau.repository.guildhe.ac.uk/id/eprint/17432

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